Terms of Service

Introduction

Please read the Terms of Service (“Terms”) carefully before using TravelSCQM Online, TravelSCQM Mobile and our person-to-person interaction, other online or offline activities and any other related services (Collectively “Service” or “TravelSCQM”) operated by UrbanSoft Technology (Company number 202503261058) (including all of its subsidiaries, brands, related and/or associated companies/brands). These entities are collectively referred to as "UrbanSoft", "TravelSCQM", "we", "us", or "our".

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Subscriptions

The Service is billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annually basis, depending on the billing cycle you select when subscribing.

At the end of each Billing Cycle, your Subscription will remain active and automatically be renewed unless you or we cancel it. You may cancel your Subscription in TravelSCQM’s control panel or by contacting our support team at care@travelscqm.com.

A valid payment method, including credit card or online banking, is required to process the payment for your Subscription. You shall provide us with accurate and complete billing information including your name, address, phone number, and a valid payment method information. By submitting such payment information, you authorize our payment processor to charge the subscription fee incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, including retries up to 3 times, your access to the Service will be barred until you update your account with a valid payment method.

Free Trial

UrbanSoft may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”). You may be required to enter your billing information in order to sign up for the Free Trial.

You may subscribe to our Service by providing valid payment information at any time. You will only be charged with the subscription fee at the end of the free trial. If you do not subscribe to our Service, your access to the Service will be barred at the end of Free Trial.

At any time and without notice, we reserve the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Fee Changes

UrbanSoft, in its sole discretion and at any time, may modify the Subscription fees for the Subscription. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

UrbanSoft will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

Except when required by law, paid Subscription fees are non-refundable.

Content

Our Service allows you to post, upload, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it, and (ii) the posting of your Content on or through the Service does not violate the rights of any person.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of UrbanSoft and its licensors. The Service is protected by copyright, trademark, and other laws of both Malaysia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of UrbanSoft.

Links to 3rd Party Websites or Services

Our Service may contain links to third-party websites or services that are not owned or controlled by UrbanSoft.

UrbanSoft has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply cancel the Subscription and discontinue using the Service.

Limitation of Liability

In no event shall UrbanSoft, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without prior notification. Any amended Term is effective upon posting to this Website.

Contact Us

If you have any questions about these Terms, please contact us at care@travelscqm.com